shipping policy

PROCESSING

Most orders are packed and shipped within 1-3 business days, excluding weekends and holidays. Please allow for additional processing time around major sales or during holidays.

All shipments are packaged and shipped from Canada in Vancouver, BC.

PICKUP

Local pickup is available on Thursdays and Sundays from our Candle Studio in Yaletown, BC.   When checking out, please select "Local pickup" and you will receive an email with pickup instructions once you order is ready for pickup. 

CANADIAN ORDERS

Canadian orders are shipped via Canada Post. Please allow time for tracking updates to occur.

Any additional shipping costs incurred for rejected or returned to shipper packages will be the responsibility of the customer .

INTERNATIONAL ORDERS

Coming soon! We are working hard to provide international shipping. Sign up for our newsletter to stay up to date.

 

CURRENCY

All orders are processed in Canadian Dollars.